Shopping Guide

Shopping Guide

Markets

We support shipping and payment to United States, Singapore, United Kingdom, France, Malaysia, Philippines, Thailand, Vietnam. If you are unable to complete an order on our website, please contact our customer service team at service@amearchery.com. Our team will process your request and confirm the details within 24 hours.

Shipping

Your items will be shipped via services  EMS, UPS.

• You can select your preferred shipping time. We support shipping to United States, Singapore, United Kingdom, France, Malaysia, Philippines, Thailand, Vietnam. If you are unable to find a shipping option for your region, please contact our customer service team for assistance with your order.
• Shipping Notification: Once your order has been shipped, we will send you an email with a tracking number.

Expected Shipping Date

• Generally it takes 0-7 business days for processing after receiving your order. Please allow extra time for tracking information to be updated, as local couriers may experience slight delays.Orders will not be processed on Saturday and Sunday.
• Shipping may be delayed due to increased order volumes after holidays or the need to source products from other warehouses. We will make every effort to ship your order as soon as possible, but we appreciate your understanding in case of delays.

Estimated Delivery Time

Here are the estimated delivery times for United States, Singapore, United Kingdom, France, Malaysia, Philippines, Thailand, Vietnam.

Shipping Country	Estimated Handling Days	Estimated Transit Days	Shipping Costs
United States	0-7 business days	7-30 business days	Free shipping
United Kingdom	0-7 business days	7-30 business days	Free shipping
Vietnam	0-7 business days	3-30 business days	Free shipping
France	0-7 business days	7-30 business days	Free shipping
Philippines	0-7 business days	3-30 business days	Free shipping
Malaysia	0-7 business days	7-30 business days	Free shipping
Thailand	0-7 business days	7-30 business days	Free shipping
Singapore	0-7 business days	7-30 business days	Free shipping

 

Order Modifications/Cancellations

If you need to modify or cancel your order, please contact us before 18:00 PM(CST) on the day your payment is confirmed. After this time or if the order has already shipped,  the standard return policy will apply.

Returns & Exchanges

Please review our Return & Exchange policy

Return/Exchange Conditions:

• Due to Shipping Errors: If the product is damaged, incorrect, or missing parts, we will exchange or repair the product free of charge.
• Customer's Personal Reason: Returns are only accepted for unused products.

Non-returnable/Non-exchangeable Items:

• Used or installed products ( installed bow accessories).

Refund Policy

A refund will be processed within 3 business days after we have confirmed that the item matches the buyer’s description. Refunds will be made to the original payment account, Please note that it takes for the refund to be credited to your account depends on your card issuer and typically takes 7-15 days..

More details: FAQs for first-time users